Founded by Chris Stevens in 2015, Certis24 is a UK-head-quartered strategic consulting, business development and advisory company that serves the dynamic eCommerce parcels, fulfilment and supply chain logistics industries.

Certis24 is dedicated to supporting organizations engaged in the global eCommerce industry and here’s why!

Certis24 differs from other consulting organisations in that it focuses on actual implementation rather than just the theoretical. With extensive experience and global connections, the focus is on helping organizations enable and enhance their global, cross-border commerce activities.

Global eCommerce B2C revenues generated by the sector are around US$1 Trillion, with some US$390bn in Asia-Pacific, US$350bn in the United States and US$260bn in Western Europe.  These statistics from eMarketer’s 2014 B2C estimates reveal that global growth is largely accounted for by substantial increases in China and India, coupled with strong development in large markets including Argentina, Brazil, Canada, Italy and Russia.

Cross-border eCommerce is also witnessing a boom as overseas shoppers become more comfortable with buying online.  Worldwide revenues of around US$4bn in 2013 are projected to reach US$6.8bn by 2020.

Logistics, shipping and returns are key facets of global eCommerce and shoppers always check the cost of shipping  (and often returns) before confirming an online purchase.  Certis24 can assist both operators and e-tailers in helping them improve and enhance their eCommerce supply chains to ensure that the shoppers’ journey to ‘check-out’ is based on fact and delivery promises that can be met.  Thereby, shipping becomes an area of competitive advantage.

Strategy

Strategy

Certis24 is dedicated towards the fast-growing and internationally expanding eCommerce sector.  We help companies develop and implement workable strategies to capitalize upon new opportunities that the eCommerce sector offers. 

Read more

Operations Management

Operations Management

According to Forrester’s eCommerce report for MetaPack (2014), the fulfilment of online orders is a challenge for retailers, especially as customer satisfaction and repeat purchasing are in the hands of delivery carrier partners.

Read more

Supply Chain & Logisitics

Supply Chain & Logistics

The eCommerce fulfilment supply chain embraces a wide range of activities ranging from systems integration, goods receipt, warehousing, pick and pack, personalization of orders, through to carriage and returns.

Read more

Market Entry

Market Entry

Certis24 can help eCommerce retailers and brands with their market entry research, analysis and implementation strategies to exploit the rapid growth in this industry. eCommerce differs around the world.

Read more

Latest News

The Millennial Consumer

Chris  Comments (0)
What characteristics do they have, where and what do they buy, and how? How to unlock the untapped future smartphone spending power of the millennial generation is one of the biggest challenges in the inexorable...

China’s Consumers Love Luxury

Chris  Comments (0)
This first article on the Certis24 website ‘Industry News’ section focuses on the retail and eCommerce boom in China and how that is shaping the online world, as Chinese shoppers become more discerning and more...

About Chris

Chris StevensAs CEO and founder of Certis24, Chris Stevens has over 30 years’ experience at senior executive level in the postal, parcels, express, forwarding and logistics sectors

Chris has worked in the UK, Belgium and France.  He has managed operations in China, Hong Kong, Singapore, Europe and North America.

Certis24, thus has relevant and current global experience of the dynamic postal and eCommerce sectors.

Read more

Partners