Certis24 is dedicated towards the fast-growing and internationally expanding eCommerce sector. We help companies develop and implement workable strategies to capitalize upon new opportunities that the eCommerce sector offers. Our focus is on supporting service providers - postal operators, parcels companies, fulfilment management specialists, logistics operations and supply chain organizations.
The growth of eCommerce is fundamentally changing the nature of the core business of postal operators. To capture maximum value from the new eCommerce opportunities, posts need to ensure they grow and evolve as fast as the market, creating value across the value chain and all segments of the market. Postal operators are enacting different strategies and means to overcome barriers and to meet customer demands. These include alternative delivery options where postal operators collaborate with private sector partners, click and collect options, simple returns solutions, enhanced tracking options and expansion into cross-border business.